Privacy Policy
Last updated: October 7, 2026
At brandvector ("we," "us," "our," or "the Service"), protecting your privacy and securing your data are our highest priorities. This Privacy Policy explains how we collect, process, and protect your information when you use our website and services.
1. Information We Collect
Information You Provide Directly
- Form Submissions: When you use our Get Expert Help, agency partner, advertising, or contact forms, we collect what you enter: your name, email address, website, company details, budget, timeline, and message.
- Newsletter and Report Emails: Your email address if you subscribe to our newsletter or unlock a full free report.
- Free Tool Inputs: The website URL and optional brand name or category you enter into our free tools, and the resulting report.
Information We Collect Automatically
- Usage Data: Pages viewed, actions taken, session duration, and referrer URLs to help us improve the Service.
- Device Data: IP address, browser type, operating system, and device identifiers.
- Cookies: We use Google Analytics cookies to understand how visitors use the site. We do not use cookies for third-party advertising.
2. How We Use Your Information
We use your information to:
- Provide the Service: Run the free checks you request, respond to your messages, and, when you ask us to, introduce you to partner specialists.
- Improve Functionality: Analyze usage patterns to enhance features and user experience.
- Customer Support: Respond to your questions, issues, and feedback.
- Security: Protect against fraud, abuse, and unauthorized access.
- Communication: Reply to your requests and, if you subscribed, send our newsletter. You can unsubscribe at any time.
3. Data Protection & Security
We implement robust security measures to protect your data:
- Encryption: All data in transit is encrypted using TLS 1.3.
- Access Controls: Strict role-based access controls for internal staff.
- Secure Infrastructure: We use industry-standard hosting providers with rigorous security certifications.
- No AI Training: We do not use your personal data to train AI models.
4. Data Sharing
We do not sell, rent, or trade your personal data to third parties.
We may share data only in the following circumstances:
- Service Providers: With trusted vendors (e.g., hosting, email delivery, analytics) who assist in operating our Service. They are bound by confidentiality agreements.
- Partner Specialists: If you submit a request through our Get Expert Help form and consent to being introduced, we share the details you submit (name, email, website, company size, budget, timeline, and message) with up to three partner agencies or consultants so they can contact you about your request. Partners may pay us a referral fee. We don't share your request with anyone else.
- Affiliate Links: Some links to third-party tools are affiliate links. If you click one, the third party may use cookies to record that you came from BrandVector. Their own privacy policies apply on their websites.
- Legal Compliance: If required by law, court order, or to protect our rights and safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred but will remain protected under this policy.
5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
- Form Submissions and Email Addresses: Retained until you ask us to delete them or they are no longer needed.
- Free Tool Results: Cached for up to 7 days so you can view your report, then deleted.
- Usage Logs: Retained for a limited period for security and analytics, then anonymized or deleted.
6. Your Rights
Depending on your location, you may have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct inaccurate or incomplete data.
- Deletion: Request deletion of your personal data.
- Opt-Out: Unsubscribe from non-essential marketing communications.
To exercise any of these rights, please contact us at support@brandvector.io.
7. Children's Privacy
brandvector is not intended for children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: support@brandvector.io