Frequently Asked Questions

BrandVector is an AI visibility tracking platform that shows you exactly how ChatGPT, Claude, Gemini, and Perplexity mention your brand. We monitor these AI models daily, track your rankings against competitors, analyze sentiment, and measure the actual traffic AI assistants send to your website—all in one dashboard.

Getting started takes less than 5 minutes. Sign up, add your website domain, choose the prompts you want to track (or use our AI-suggested prompts), and we'll start monitoring immediately. You can either try our $12 3-day test drive or start with a full Starter or Growth plan.

Not at all. BrandVector is built for marketers, founders, and growth teams—no coding required. Our dashboard is intuitive, and we provide clear, actionable recommendations. If you want to track AI traffic, you can connect Google Analytics with one click or add a simple tracking script.

BrandVector monitors all major AI assistants: ChatGPT (OpenAI), Claude (Anthropic), Perplexity and Grok (X.AI). We're constantly adding new models as they gain prominence.

Yes! BrandVector shows you exactly how often your competitors are mentioned compared to your brand. You can see their share of voice, which prompts they dominate, and where you have opportunities to outrank them. This competitive intelligence helps you identify gaps and win more AI recommendations.

Visibility measures how often your brand appears in AI responses (e.g., 64% of prompts). Position shows your ranking when listed with competitors (e.g., #3 out of 5 brands). Sentiment analyzes whether AI speaks positively, neutrally, or negatively about you. Together, these metrics give you a complete picture of your AI presence.

BrandVector identifies when visitors arrive from ChatGPT, Claude, Perplexity, and other AI assistants—traffic that typically shows up as '(direct)' in Google Analytics. You can either connect your GA4 account or add our lightweight tracking script. This lets you see which AI models drive the most traffic and how those visitors behave compared to other sources.

We provide actionable recommendations, not just dashboards. BrandVector shows you exactly which prompts to target, which content gaps to fill, and which citation sources to prioritize. For example: 'Create a comparison page: YourBrand vs HubSpot' or 'Target this high-volume prompt where you're not mentioned yet.'

We perform daily scans for all our plans. All data is displayed in your dashboard within minutes of each scan completing.

BrandVector queries the actual AI models directly—we're not scraping or guessing. Every data point represents a real AI response. Because AI models can give different answers to the same prompt, we run multiple queries to ensure accuracy and show you the aggregate results.

Yes. BrandVector tracks all your metrics over time so you can see how your AI visibility improves (or declines) week over week or month over month. This helps you measure the ROI of your optimization efforts and identify what's working.

The 3-day test drive gives you full access to all Growth plan features: track 50 prompts, monitor all 4 AI models, see competitor analysis, access AI traffic attribution, and get daily reports. It's a one-time $12 payment with zero commitment—perfect for testing if BrandVector fits your workflow.

Starter ($49/mo) is ideal for early-stage companies: track 25 prompts, monitor ChatGPT, Claude, Perplexity, and Grok , and 1 team member. Growth ($99/mo) is for serious teams: track 50 prompts, all 4 AI models, daily reports, competitor analysis, AI traffic tracking.

Yes. You can upgrade, downgrade, or cancel your plan anytime from your account settings. If you cancel, you'll retain access until the end of your billing period. No hidden fees, no long-term contracts.

BrandVector is built for marketing teams, SEO professionals, growth hackers, founders, and agencies who want to control how AI recommends their brand. If you're losing visibility to competitors in AI search or want to track the ROI of your content efforts, BrandVector is for you.

Traditional SEO tools track Google rankings. BrandVector tracks AI visibility—how often ChatGPT, Claude, and Perplexity mention or recommend your brand. As more people use AI assistants instead of search engines, AI visibility is becoming just as important as Google rankings.

Yes! We offer dedicated Agency plans designed for managing multiple client brands. Please get in touch with us directly, and we'll set you up with a custom package tailored to your agency's scale.

From your BrandVector dashboard, go to Settings > Analytics > Connect Google Analytics. Authorize access to your GA4 property, and BrandVector will automatically enrich your data with AI source attribution. Alternatively, you can use our standalone tracking script if you prefer independent tracking or if you don't use Google Analytics.

No. Our tracking script is lightweight (~5KB) and loads asynchronously, meaning it won't affect your page speed or user experience. It's comparable to Google Analytics in terms of performance impact.

Yes. BrandVector is fully GDPR compliant. We don't collect personal data without consent, we provide clear privacy controls, and all data is encrypted. You maintain full control over what data is tracked.